Privacy – Data Management and Processing

Tourism Innovations srls processes your data in compliance with European Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data.

Holders of the processing of personal data
The data controller that you provide us through the websites tourisminnovations.it, is Tourism Innovations srls with registered office via Privata Clavesana 51, 17053 Laigueglia (SV), codice fiscale/P.I. 05051180759 in the person of the legal representative Fontana Alberto to whom you can turn to assert your rights as provided by sections 3 and 4 of the European Regulation (EU) 2016/679.

What personal data do we process?
Tourism Innovations srls deals with different categories of data, in particular:

Data provided voluntarily by the user
This category includes the personal data that you decide to provide us through the forms on the site tourisminnovations.it, by contacting us by e-mail, phone or fax or by making purchases on our platform tourisminnovations.it. The data we process and protect are those relating to your identity, the company on whose behalf you contact us, the geographical location of the same and the ways to contact you and/or the company (e-mail address and/or telephone number). In addition, we process and protect the data related to the payment method in case of purchases on e-commerce tourisminnovations.it. Finally, we process and protect the data that you decide to provide us by sending your application to one of the jobs opened in Tourism Innovations srls or a spontaneous application to work at Tourism Innovations srls.

Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing.

Cookies
On the website tourisminnovations.it cookies are present in order to improve the browsing experience and for statistical purposes.
Specifically, there are:

a) technical cookies: this category includes cookies that allow programs for statistical analysis of websites to obtain aggregated data (eg. Google Analytics).
b) third-party cookies: the only cookies that can be linked to third parties on these websites are those linked to the sharing buttons on the following social networks: www.facebook.com, www.instagram.com .

How is the data collected?
The processing of data that you enter in the forms on the site tourisminnovations.it is carried out using automated computer procedures that, among other purposes have also that of profiling. The data are stored both digitally and in paper form at the registered office of Tourism Innovations srls and are accessible only to the staff authorized to consult them. Tourism Innovations srls observes specific security measures to prevent data loss, illicit or incorrect use and unauthorized access. The collection of data by third parties is carried out by automated computerized procedure, the methods of processing such data are established by third parties who, therefore, must be considered as responsible for the processing of these specific data.

Why do we process this personal data?
The purposes of processing your personal data are different but have in common the desire to meet your needs. In particular, the lawfulness of the processing is given by the purpose of:

a) satisfy pre-contractual requirements (e.g. instruction of offers or client orders, solvency checks, etc. );
b) fulfil contractual obligations (supply or purchase of goods and/or services);
c) customer and supplier management;

In order to make the reasons for the data collection even more comprehensible, we report the following specifications:

1. The data that you send us through the contact forms on the website tourisminnovations.it , via e-mail, telephone or fax shall be collected and processed with the ultimate aim of complying with your request, whether it is a request for information, of quotation, technical assistance or a purchase order.
2. The details of the payment method you choose to make purchases on the e-platformcommerce tourisminnovations.it are collected and treated with the utmost attention to their protection in order to allow you to complete the purchase procedure only for the time necessary to make the online payment.
3. Data relating to your purchases and shipments shall be collected and stored for the sole purpose of giving you access to administrative and tax documents.
4. The data you send us to volunteer to work in our company are collected and stored exclusively to consider your application and are deleted, at the latest, 12 months after receipt.
5. Your data will be collected, with your prior consent, also to send you our newsletters and our commercial communications relating to events, products, technologies, offers reserved to you, etc. We remind you that you can, at any time, cancel your subscription to our newsletter or change your reception settings by following the instructions in all the e-mail with Tourism Innovations srls sender or by sending an email to info@tourisminnovations.it .

To whom are your data transferred?
The data you provide to us voluntarily will never be transferred to third parties for commercial purposes. However, in order to comply with legal obligations and to perform pre-contractual and contractual measures, it is necessary to communicate your data to:

1) banks and credit institutions, for making payments;
2) recovery and/or assignment companies;
3) professionals and professional firms (lawyers, accountants, auditors, etc. )
4) other companies, entities and/or natural persons carrying out activities which are instrumental, supportive or functional to the execution of the contracts or services requested;

These subjects will process and, in turn, communicate to third parties the data as “owners” or “external managers”, as well as the subjects that collect data through technical and navigation cookies.

Rights of data subjects
You can access all the personal data you have provided to us, request its modification or deletion at any time. To do so, simply send an email to info@tourisminnovations.it. In particular, you can obtain confirmation of the existence or not of the processing of your personal data as planned and access the data processed, even before they are registered, as required by art.15 of the Regulation (EU/2016/679). In addition to confirming the existence of processing, you have the right to rectification or deletion of data (art. 16-17 GDPR), limitation of processing (if one of the hypotheses provided by art. 18 GDPR applies), portability of your data (art.20 GDPR) and to object to the processing (art.21 GDPR). To learn more about your rights regarding your personal data, please consult the text of Articles 15, 16, 17, 18, 19, 20, 21, 22 of the Regulation (EU/2016/679).

Complaint
Finally, we would like to remind you that you are at all times entitled to lodge a complaint with the European Data Protection Supervisor using the form on this page https://europa.eu/european-union/about-eu/institutions-bodies/european-data-protection-supervisor_en#contact_details .

Conditions and guarantees

Accountability

The supply of goods by Tourism Innovations srls with registered office via Privata Clavesana 51, 17053 Laigueglia (SV) through the website tourisminnovations.it , are governed by the following general terms and conditions of sale which are an integral and substantial part of all contracts concluded between Tourism Innovations SRLS and customers. Tourism Innovations srls reserves the right to modify the general conditions at any time, the changes will be effective from the time of their publication on the site, without prejudice to their application only to disposals concluded after such publication.

The Company is not liable for any direct and/or indirect damage or loss arising from the sale of goods and services offered in the catalogue published on the Tourism Innovations srls website, even for delayed and/or non-delivery of the product, neither for the correspondence of the goods to the specifications published on the site, nor for any other fact not attributable directly to the Tourism Innovations srls.

Availability Products
In the catalogue of products published on the website Tourism Innovations srls , since the access and the possibility to place an order online, changes in real time the availability of the product, Tourism Innovations srls does not guarantee the certainty of assignment of the ordered goods.

Right of withdrawal
The customer has the right of withdrawal provided by article 5 of D.L. 185/1999, exercisable without any penalty and without specifying the reason.